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Hello sir PS4 CEO here, we'd like to have a word with you about this so called glitch in the PS4 system please call us at (Phone number)

I have an old PlayStation and this almost made it stop working 😭

Litteraley paused it but no buttons worked, then a minute later my hole screen was black, i tried turning it off by the button on the console but it Wouldn't turn off. So i unplugged it and it turned off. Now everything is back to normal.
Tell me how.