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This is true. Mm rarely respond to any of the forum, and seem to never respond to the ideas forum, unfortunately.
For ideas though, it might be a problem for them to directly approve/disapprove every single idea as they come in. It would need to be discussed in meetings and such before that could happen. Which, I guess, if they're not doing that at all, then what's the point of us giving these ideas? But that may be a contributing factor to why they aren't making official responses.