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You don't have to have the mirror on for your initial shape placement. You do have to leave mirror mode on when you want symmetrical things. Only shut it off when you don't.
It's hard to say exactly what went wrong without seeing it first hand. But any shapes placed in mirror mode will continue to mirror each other. So you can move around the pieces of the ear and the same pieces on the other side should move to match. If you move something and there's no mirrored shape on the other side, then you managed to accidentally place something with mirror mode off.